Frequently Asked Questions (FAQ)
General Questions
What is AppTuner?
AppTuner is a platform designed to help app developers manage and notify users about scheduled maintenance and updates for their applications. It provides tools for creating projects, managing instances, and sending notifications effectively.
How can I sign up for AppTuner?
To sign up for AppTuner, visit our sign-up page (opens in a new tab) and follow the registration process. Once registered, you can log in to start using the platform.
How does AppTuner handle app maintenance notifications?
AppTuner allows developers to schedule maintenance notifications for their applications. Users can set reminder start times, maintenance start and end times, and toggle maintenance status. During maintenance, users are notified, and access to the app can be restricted if needed.
Account and Projects
Can I create multiple projects in AppTuner?
Yes, AppTuner allows you to create multiple projects. Each project can have its own settings, including maintenance schedules and notification preferences.
How do I generate an API key for my project?
When you create a project in AppTuner, an API key is automatically generated for you. You can find and manage your API keys in the project settings.
What happens if I exceed the project limits?
AppTuner offers flexible plans based on the number of projects you can manage. If you exceed the limits of your current plan, you may need to upgrade to a higher plan that supports more projects.
API Integration
How can I integrate AppTuner with my app using the API?
Integrating AppTuner with your app via the API allows you to automate maintenance notifications and update processes. You can use API endpoints to fetch maintenance status, update information, and more. Refer to our API integration guide (opens in a new tab) for detailed instructions.
Can I customize the notifications sent through AppTuner?
Yes, you can customize maintenance notifications in AppTuner. You can specify the content, timing, and recipients of notifications to ensure effective communication with your app users.
Troubleshooting
I'm unable to log in to my AppTuner account. What should I do?
If you're having trouble logging in, make sure you're using the correct email address and password associated with your account. You can reset your password using the "Forgot Password" link on the login page.
I encountered an issue while using AppTuner. How can I get help?
For any issues or questions about using AppTuner, please contact our support team at apptuner.info@gmail.com. Provide details about the problem you're experiencing, and we'll assist you as quickly as possible.
We hope this FAQ section addresses your questions about using AppTuner effectively. If you have additional queries, feel free to reach out to our support team or consult our documentation for more information.